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Skincare Services

SKINCARE SERVICES

Great service has always been at the heart of everything we do
— that’s why our online and in-store services are committed to helping you discover your healthy skin solutions.

ONLINE SERVICES

CHAT WITH A SKINCARE EXPERT

Enjoy insider advice from our experts. Our Kiehl’s Customer Representatives are online Monday to Saturday from 7 am to 5 pm to answer your skincare questions and help you find the perfect routine for your skin type.

See Chat Now pop-up or book a video appointment.

SKINCARE EXPERT VIDEO CONSULTATION

Connect 1:1 on camera with a Skincare Expert. Get a personalized Healthy Skin Consultation, product recommendations and more.

IN-STORE SERVICES

Excludes Mecca stores

HEALTHY SKIN ASSESSMENT

Our Skincare Experts will test your skin’s hydration and skin barrier strength to better understand your skin concerns and recommend the products that are right for you.

COMPLIMENTARY SAMPLES

Our Skincare Experts will help you to find the right products for your skin and provide samples for you to take home so you are able to try before you buy.

Customer Favorites

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