GET SKIN SMART

Class is in session at Kiehl's! Backed by over 170 years of skincare expertise, Kiehl's is here to help you get to know your skin, on and below the surface.

ONLINE SERVICES

Explore our online services that are designed to be personal, innovative, and educational.

Kiehl's Instant Skin
Reader

Receive personalized skincare analysis with our AI-technology.

Cost: Complimentary

Timing: 4-5 Minutes

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Virtual Healthy Skin Consultation

Enjoy a personalized 1-on-1 consultation from a Kiehl's Skin Pro.

Cost: Complimentary

Timing: Varies

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Healthy Skin Routine
Finder

Take our quiz to receive a personalized routine recommendation.

Cost: Complimentary

Timing: 2 Minutes

START QUIZ

Kiehl's Live Chat

Get personalized care and learn directly from our Kiehl's Skin Pros.

Cost: Complimentary

Timing: Varies

CHAT NOW

IN-STORE SERVICES

Go beneath the surface with in-person services, assessments, and personalized treatments.

Derma-Reader Deep
Skin Analysis

Go deeper and learn more about below the surface skin concerns with our Derma-Reader Deep Skin Analysis.

Cost: Complimentary

Timing: 10 Minutes

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Healthy Skin
Assessment

Measure your skin's hydration and barrier strength with our signature Healthy Skin Assessment.

Cost: Complimentary

Timing: 10 Minutes

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Skincare
Masterclasses

Discover expert tips for achieving your healthiest-looking skin with our NEW 'Get Skin Smart' masterclasses.

Cost: Complimentary

Timing: Varies

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SKINCARE EDUCATION

Learn things the easy way with in-depth skincare knowledge and resources from Kiehl's.

Kiehl's Blog

Discover skincare tips and advice straight from the experts at Kiehl's.

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Ingredient Glossary

Our powerful skincare ingredients drawn from nature and science.

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Sustainability Glossary

Some of the phrases we use as part of Kiehl's Mission Renewal.

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MASTERCLASSES

Discover more about our formulas, ingredients, and our comprehensive skincare expertise.

Upcoming Masterclass

Discover our newest educational offerings and sign up for your favorites.

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Kiehl's Masterclasses

Our Kiehl's Masterclasses are interactive educational sessions infused with expert advice.

MEET OUR SKIN PROS

A Kiehl's Skin Pro is one of 4,700 expertly trained skincare consultants in 67 countries who are dedicated to solving any of your skin concerns.

LEAVE IT TO DR. NANCY

A trusted expert in the beauty industry, Dr. Nancy Ilaya has served as Kiehl's Scientific Director since 2019, where she plays a pivotal role in our scientific communication, clinical testing, and product development.

OUR HERITAGE

Born as an old-world apothecary in New York's East Village, Kiehl's utilizes over 170 years of skincare expertise to offer personalized service and efficacious skincare for all, under the highest standards of quality, safety, and sustainability.

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FREQUENTLY ASKED QUESTION

Meet Our Skin Pros

Our in-store teams are known as Kiehl’s Skin Pros. A Kiehl's Skin Pro is one of 4,700 expertly trained skincare consultants in 67 countries who are dedicated to teaching customers about their skin and finding a solution for any of your skin concerns.
Our Skin Pros have a strong commitment to education, quality, service excellence, generosity and embody the most distinctive aspect of Kiehl’s: our heart.

Derma Reader

Time: 10 minutes
Book an appointment here or call a store near you.
Our Skin Pro will ask you a few questions about your skin.
The Skin Pro will have the Derma-Reader device scan your skin measuring 11 areas of skin concerns.
The Skin Pro will go over in detail each skin concern and make product or routine recommendations.
We offer free samples so you can try before you buy.

Virtual Consultation

Time: Varies
Book an appointment here.
On the day and time of your appointment, a Skin Pro will do a video chat with you.
You will need to have your camera on and answer a few questions so that you can get an assessment of your biggest skin concerns and how to address them.
The Skin Pro will go over in detail each skin concern and offer formula or routine recommendations.
You can have your formula recommendations emailed to you.

In-Store Consultation

Time: 10 minutes
Book an appointment here or call a store near you.
On the day and time of your appointment, meet your Skin Pro at the location you selected.
The Skin Pro will ask you a few questions about your skin and together you can assess what your biggest skin concerns are and how to address them.
The Skin Pro will go over in detail each skin concern and make formula or routine recommendations.
You have the option to try your recommended formulas on your skin while in-store.
We offer free samples so you can try before you buy.

Kiehl’s Instant Skin Reader AI Tool

Time: 4-5 Minutes
Our Kiehl’s Instant Skin Reader tool can scan a photo and assess your skin health.
The photo needs to be taken within a close range and with adequate lighting for the best accuracy.
You will see the 5 different measurements for potential skin concerns.
You will get formula and routine recommendations.
You can have your formula recommendations emailed to you.

Healthy Skin Routine Finder Quiz

Time: 2 Minutes
Choose your skin type and top 2 biggest skin concerns to determine your ideal routine.
Further customize yours by choosing the level of routine you would like to be recommended.
Results are separated by a day routine and night routine.
The results page has links to articles and how-to videos based on your results.
Sign up to get 3 free samples sent to you, so that you can try before you buy.

Live Streaming Events

Time: 20 Minutes
Sign up to be notified of our upcoming events.
One the day and time of the event, open link from email invitation and watch it live, ask questions, chat with your Kiehl’s community, and learn something new about your skin.

Masterclass

Time: 20–30 Minutes
Sign up to be notified of our upcoming events.
Our Skin Pros will cover different topics to help you learn something new about your skin.
Our Kiehl’s Masterclasses are an interactive session infused with expert advice.
Some topics include: Acne, Sleep, Clarity, and Sexual Wellness.
You will have the chance to ask questions, engage with our Skin Pros, and learn how to apply your ideal routine.
We offer free samples so you can try before you buy.

WHAT OUR KIEHL'S COMMUNITY SAYS

Follow our community as they explore the Kiehl's in-store experience firsthand.

FIND A KIEHL'S STORE NEAR YOU

Enjoy complimentary and expert services, in-store pickup, and more.

Find a store

Earn points that go towards rewards by receiving a consultation or taking our quizzes.

EARN POINTS

OUR SKIN PRO FAVOURTIES

Retinol Skin-Renewing Daily Micro-Dose Serum

Retinol Skin-Renewing Daily Micro-Dose Serum

The Kiehl's Skin-Renewing Retinol Serum is a potent retinol face serum that targets the visible signs of ageing skin. After continuous use, Kiehl's anti-ageing retinol serum visibly reduces the appearence of wrinkles, firms skin and refines the feeling of skin’s texture. Formulated with peptides, ceramides and retinol, this daily retinol serum is suitable for all skin types, making it the perfect retinol serum for sensitive skin and beginners

Old price New price A$161.00

Midnight Recovery Concentrate Face Oil

A nighttime anti aging face oil that visibly restores skin while you sleep.

Old price New price A$110.00

Creamy Eye Treatment with Avocado

A hydrating and nourishing Avocado eye cream.

Old price New price A$69.00

Ultra Facial Cream with Squalane

Our number one squalane moisturiser for ultra-lightweight, 24-hour hydration. The perfect daily moisturiser for all skin types, including sensitive. Help recover the skin barrier, and leave your skin softer, smoother and healthier with the Kiehl's Ultra Facial Cream. Paraben-free and fragrance-free.

Old price New price A$72.00

Rare Earth Deep Pore Cleansing Clay Mask

Rare Earth Deep Pore Cleansing Clay Mask

A purifying clay face mask that detoxifies skin and helps minimise the appearance of pores. Formulated with Amazonian White Clay, the clay mask for pores will help draw out impurities, and reduce excess oil for visibly refined and smooth skin.

One size only

125 ml

Old price New price A$73.00