Contact Us

We are here to help! Live Chat is the fastest way to get in touch with a Skin Pro. Look for the Chat Bubble and we'll be happy to provide a consultation. Live Chat is available Monday-Friday between 9am-9pm AEST and Saturday-Sunday 10am-6pm AEST.

Need help with your order? Contact our team on 1300 060 116. We can help Monday-Friday between 9am-5pm AEST or Saturdays from 10am-3pm AEST.

CREATORS & INFLUENCER REQUESTS
Love Kiehl's? Are you an AU/NZ creator with 2K+ followers looking to take your content to the next level? Apply to join our creator community, LOREALISTAR. Visit for more information: https://anz.lorealistar.com/

Planned System Upgrade: ​
Thank you for your patience, our system upgrade is now complete. Some shipping delay may still impact your order. You will receive an email with your tracking details as soon as your order has shipped ​

If you have other questions, please fill out the form below and we'll be in touch.